Independent florists can't make it with the brick-and-mortar model anymore. We decided upfront we would be an Internet-only company.

I'm not seeing anything yet that is easy enough for our customers to use, and we also aren't sure how many of them have computers equipped with the necessary speakers and microphone.

I can do all the moves, adds and configuration changes, and I'm not a technical person.

Just because we are talking about the Internet does not mean we should lose the right to speak anonymously.

What we're talking about are interoperable security credentials, ... You need to create a bridge to support a heterogeneous environment, and that's something Microsoft doesn't do.

We've felt for sometime that IM is next big wave. If you claim to offer a total messaging solution, you have to have a solution for IM.