I?m sorry, I haven?t slept in two days.

Some of the homes today are pretty barren. A big factor is — I call it 'the knickknack factor' — it's clutter.

None of us have gone through life without breaking things.

We've done, I think, a pretty good job of (screening) who's going to be in your home before they arrive.

They come home at night, it's nice, it's done. They open the door. It smells good. It looks good.

Fluency can be a sign that nothing is happening; fluency can actually be my signal to stop, while being in the dark from sentence to sentence is what convinces me to go on.