If you're ordering merchandise I would almost always encourage people to use the credit card, because if something goes wrong you have more recourse.

The industry is doing that out of a sense of fair play, out of the goodness of their hearts. They could change that policy tomorrow.

The merchant may want to make some other arrangement like a store credit or a gift certificate or some other thing. That isn't exactly putting money back in your account.

This isn't about putting a couple of people in mascot suits or showing icons on the walls. It's about recreating the experience of the show in another environment.

You don't need people in numbers. If you approach it in a diplomatic way, you can try to make a difference, and you can show your children how you can make a difference.

What gets people into trouble are small claims several times a year. It indicates there's a pattern there.