If you open your phone book, you'll get more information on people than you would get about our clients from this laptop.

We need to do a better job as an office of knowing what information we have and letting people know this information exists.

The data didn't have the security it's supposed to have when it's off premises. That was a violation of policy.

You can't make a state-by-state comparison. The information is not accurate enough for that.

Lets be frank about it; most of our people have never had it so good

What this information shows, I think, is this was the most expensive natural disaster in American history.