If you consistently change the information you put in, your end result will be different, so you have nothing to work against.

They usually type in what they used to be, not what they are now.

The consultants will do the studies and collect background information and give it to the committee, so they can make informed decisions, as we move through this process.

We will determine, based on their information, if we need to change the name of the hospital or if the name doesn't accurately reflect what we do anymore.

If we don't change, the company will not survive.

In the end, what will force the change to voice over IP is the need for a flexible infrastructure. Applications are a part of it -- but only a part.