If something goes wrong, say a particular aspect of a software system that the market is using, then certainly people are going to get worried. They are going to have that 20 hours in order to work out what is going wrong and how to fix it.

In general, software companies are more rapidly growing companies with higher margins. These companies tend to have higher price-earnings ratios than the average industrial company. They have farther to fall when people start getting worried.

People are imperfect. What we have learned through the ages, though, is that combining lots of people creates a better end result, ... For some reason, we forgot that when it came to developing software.

We are surprised sometimes that people have not updated their software in a year,

These are not your average hackers. They're highly skilled people who try to find holes in commercial software.

It's a great way for those people to get legal software on their PCs.