I would never want to take TOMS or myself into an issues debate. That's not what we're about. We're about helping people.

You know, you hear people talk about soul mates? That one person that you see, and that's it for you? Well, TOMS is the business equivalent of a soul mate for me.

Selling is helping people to do what they're already inclined to do.

Walk away from anyone who is unduly focused on vacation and compensation. It's a sign of potential trouble. No matter how talented you are, if you don't really want to work at TOMS, you'll never work out here.

When you're buying a pair of TOMS, if you don't feel like you're part of a community, then I've failed.

With TOMS, I found a way to create sustainable giving and consistently help those who are in need.