I was with the first dental team that was in the city morgue. It's a large team effort.

We have to prepare for the worst. ... We have to be thinking about care in ways we've never thought of before.

It was pitch black. But I was honored to work under such adverse conditions.

Nine-eleven made me a more emotional person. It arranged people's priorities.

There was no closure for them.

There were victims, and people couldn't bury their loved ones,