I was a little surprised. I expected this to be accurate because there's a lot of literature and experience with these systems. But this has been even better than I expected.

A project manager isn't just interfacing with members of the project. He's also interfacing with the rest of the organization.

Until now there's been this one-quality-fits-all access, and now companies are experimenting with [tiered] services. There's been a lot of engineering work, but nobody's looked at the economic side,

It's possible it could be a victim of its own success. As more people chime in, you get a cacophony.

It's a fun thing. Now one of the things we're thinking about is what to do with it.

With research, the informed buyer is going to be able to say, 'The item is worth about this,