I use Lee Tran's van service, my cane, and there are friends who call, see if I need anything. People are great.

We had this feeling that, because of the economy ... people are going to stay home and entertain their friends.

We've become a customer service department for some of these companies. So many consumers can't seem to resolve their issues with telephone companies.

But as she became more involved with the organization, she realized how important a service they were providing to the community.

Her public service announcement for us went out all over the nation,

I've had 16 consecutive years in the Secret Service, with 16 consecutive years of positive evaluations, but I cannot get promoted, ... The glass ceiling is firmly intact ... and they do not care to move it.