I think they're resigned to it, because that's the normal course.

It is hard to kill an airline. They can limp along for years.

You tell people, 'I'm an orange badge at Microsoft,' and pretty much everybody in the tech industry knows exactly what that means. It's practically a subculture in Seattle.

You want to have the resources to hire the professionals you need and to service debt, make lease payments and put up cash collateral, as required to keep operating the business. And you need to pay vendors.

When I was a teenager, I worked at the Gap for a summer folding shirts. That was pretty mindless and soul-sucking.

I'm constantly paranoid that I'll be unemployed for the rest of my life... and have to go back folding shirts at the Gap, which you know... you gotta do what you gotta do.