I take great comfort in having people around who can walk in my office and tell me what's on their mind. Part of my job is -- they say, what's your job? My job is decision-maker. I make a lot of decisions. Obviously, some of which you've seen, and a lot of them you don't. And they're big ones and little ones. But you make a lot of decisions. And if you don't -- if you're uncertain about all the facts surrounding a decision, you've got to rely upon people. And you've then got to create an environment in which people are willing to come in and say, here's what's on my mind.<br>It's important at the presidential level. It's important in business. You've got to have people comfortable about saying, Here's what I think you ought to do, Mr. CEO. You've got to listen and have a -- I've always believed in a flat organizational chart. I think the worst thing that can happen for decision-makers is to get a filtered point of view.