I sure hope it's not a lack of training, because that says stores don't value the customer anymore. I don't think that's the case. Maybe it's the way this generation of employee is being brought up.

I was completely ignored by the employees, no one helped when I asked and when I shared my experience with the manager ? telling him I'd never shop there again ? I got an 'I really don't care' look.

It was the first pleasant experience I've had at Jordan Creek.

Not the monetary value, the real value.

The value of this is it's the next step beyond a federated database.

My initial hope was to record something that would have historical value, but this has become too much, ... I think I should get the tapes back to him. He was the other person on the line, and they can do whatever they want with them. History can wait.