I see people in tears, not wanting to give up their dog but not knowing what to do anymore.

I haven't shed any tears over it. Vicky and I are very black-and- white people and everything we do is emphatic. It has been so rewarding these last six years, but our next steps don't include Tango.

I did a book signing Saturday, actually, in Augusta and people were just coming up to me in tears saying, 'Thank you, for what you've done. You've helped me change my life'.

People come up to you with tears in their eyes wanting to take you into their house.

No crying, no tears, only celebration. He wanted people to celebrate. He envisioned it to be a beautiful party. The most amazing people would be there. His friends would celebrate his life. And he was even specific that there would be clinking of ice and whisky.

I've had people in tears and confused to the point of borderline anger. The whole point is allowing them to make an informed decision and take the time for them to figure it out.