I see a lot of loyalty and commitment. In our businesses we have very little voluntary turnover.

Our customers' loyalty is largely due to the caliber of our products and our commitment to continually adapt to the evolving marketplace. Our resource management solutions embrace technology that is important to our customers' operations. These latest upgrade volumes reaffirm that our customers continue to depend on Per-Se solutions to solve real business challenges.

We have to recognise that there cannot be relationships unless there is commitment, unless there is loyalty, unless there is love, patience, persistence.

We see people coming in who want the flexibility. They want to work a couple of days a week. It's just enough for them to get out and interact with people.

People actually have come in to see Carol.

I know I am but summer to your heart,
And not the full four seasons of the year;
And you must welcome from another part
Such noble moods as are not mine, my dear.
No gracious weight of golden fruits to sell
Have I, nor any wise and wintry thing;
And I have loved you all too long and well
To carry still the high sweet breast of Spring.
Wherefore I say: O love, as summer goes,
I must be gone, steal forth with silent drums,
That you may hail anew the bird and rose
When I come back to you, as summer comes.
Else will you seek, at some not distant time,
Even your summer in another clime.