I never really gave it much thought about how I get my mail.

Halfway through her speech, she just turned into a child. She started talking like a 5-year-old. 'I don't want to each my lunch!' It was weird. And she wasn't putting on.

I'll reassure them. I'll just say 'I know you've studied, I know you're prepared. Just relax.' Believe me, I know how they feel.

So I kinda panicked I thought my mail had been diverted with my bank statements and everything, so I called the credit agencies and fortunately everything was clear, nothing was there, so I then got after the post office.

We always thought of communications as an important part of managing information. If you're using e-mail, sometimes you want to get a hold of someone immediately.

If AOL or another ISP decides that someone's a spammer, then no e-mail from that individual gets through. But there's a fundamental difficulty at the heart of the spam debate: The only one who knows what you want delivered in your inbox is you.