I have trouble imagining what I could do that's beyond the practicality of what I can do.

There is practicality in what you can capture, ... One customer wants more gaming and one wants (the amenities) in Las Vegas. We can find the best of both. Any one of these programs can have 100 metrics and they drive the differences on what the offers might be. We are developing a program to segment the universe of customers and what (the comp) might be. Is it a half price buffet or a free room or cash play? Our set of offers can be more relevant.

In retrospect, I can see I couldn't talk to people face to face, so I got on stage and started screaming and squealing and twitching about. Ha! Like, that sure made sense!

All you needed was a couple of instruments and a few chords and you could be on an indie label.

We walked into that conversation and were able to convey that we were in very, very big trouble. We wrote our story, and then we drank champagne.

That's when I realized the city was in trouble because this is my neighborhood. Ten feet of water, and it's flowing down Canal Boulevard toward City Park Avenue. It was not standing water. It was a torrent of water.