I had no idea (Homeland Security) would open personal letters. That's why I alerted the media. I thought it should be known publicly that this is going on.

Public security bureaus across the country received more than 200,000 letters and visits from citizens who had grievances to air during the four months, and 180,000 of them have been dealt with.

By becoming part of a larger media group, it allows them to leverage wider distribution. For somebody who is a media conglomerate, it's worth more because they can package it with other channels.

Maintaining personal security is important for everyone.

I never thought that anyone could be loved as much as this kid was. The letters. Everyone knew him. He touched everyone's heart, and everyone loved him.

We thought it would be much more customer-friendly to send these types of letters. We were noticing that lots of people applied, but that many of them didn't enroll.