I guess that's what I'm most proud of -- the fact that we really created a way to work with employees, let them share in the profits and still keep control of it,

In the beginning, we did anything to bring in a nickel, ... We had a bowling lane foul line indicator. We had a thing that would make a urinal flush automatically as soon as a guy came in front of it. We had a shock machine to make people lose weight.

Men and women want to do a good job, and if they are provided the proper environment, they will do so.

Never try to take a fortified hill, especially if the Army on top is bigger than you are.

That's another big plus. Everyone really does whatever it takes to get the job done. Employees and producers work together. It's all together, the dairy bars, the producers, us, we're all...

With mergers, we may see some difficulties as operations are merged, as employees learn to work together. So, it could still happen, but I think airlines learned a lot last year.