I feel the customers will keep coming back as long as they feel you care that they are there.

We saw Laundromats were not clean, not friendly and not mindful to customer service. We felt like Durham had a lot of Laundromats but we saw what we could do differently -- how we could make it not as daunting as laundry usually is.

Our skill sets are different but complement each other. We're very different and that's one of the key things to this business -- our backgrounds and skills are so different.

When integrators bid on a deal, deployment [using an ALF] tool will be easier because you're not tied to any proprietary standard.

I think that will be on a lot of people's minds this week.

He's always had illnesses. You will never get him here because somebody is always sick.