I don't think this is a slam dunk, but I think the expectations had gotten a little out of control. Sports scores and emails are a great way to start, but don't expect this thing to be the end-all. Expect it to evolve. Realize that we are in the first inning of a nine-inning game.

All I can control is what I'm doing here. The expectations that I have on myself far exceed any situation.

The biggest positive was handset margins, which came in at 4 percent, up from 1.5 percent last quarter and our 3 percent forecast. Given fairly weak orders -- down 1 percent from last year -- and our own supply-chain checks, we suspect Motorola will reduce its 2000 unit shipment plan.

It's clearly that now is the time (to regroup) given that things are so bad. Now is the time to go about reorganizing in a way Galvin thinks is best.

The 'warring tribes' mentality isn't working for them.

Essentially Phone.com is like the Netscape of the Internet.