I don't think anybody could be ready totally 100 percent for a catastrophe event like Katrina, but we are working toward improving our readiness.

Until Katrina, we never thought there would be a possibility that we would have to provide transportation farther than the county line. Because of Katrina we said: Whoa. We need to be ready to take people outside the county.

You might have to resort to bull horns to communicate. It's always going to be a problem.

We all learn from our mistakes and others misfortune.

We all learn from our mistakes and others' misfortune.

We can learn from their heartache just as they learned from ours in Hugo.