I didn't expect the FEMA camp to be as organized and as helpful as they were. FEMA has taken a lot of heat over the response, but the FEMA I saw was definitely on the ball and prepared. They are doing a great job.

Between 35,000 to 40,000 homes were destroyed. Even the upper-middle class homes look like slums now. You can't differentiate the class areas anymore.

The whole county is literally garbage and trash out on the streets. It's total devastation. Way worse than I thought. The media couldn't do it justice. The media can't give you the smells, sounds and personal stories, the one-on-one conversations.

I wasn't prepared for what I saw. It was much, much worse than what I thought it was going to be. The whole community is without electricity. They have no mini-marts, no gas stations, no nothing.

It was the weirdest thing.

As part of these changes, we are streamlining the management structure of the company both in the U.S. and abroad, and we are taking measures to more closely coordinate our marketing efforts around the world,