I can't imagine telling all these people, 'I can't do this for you next month.' It just breaks my heart.

It's obvious that the need is there. I'm glad we can serve Howard. There's such a broad range of people from all over the place that really need the help.

I don't know how people can do this. People work hard for their money and it's gone within minutes. It's awful, it's awful.

Everybody eats. That's the nice thing about this program: If you eat, you qualify.

He looked very nice. It pulled at my heart.

We were really blind-sided by this one. It was heart-breaking for us once we realized what was happening.