I can tell you that my sister never expressed fear to me. I talked to her the Sunday before she died. She was her happy-go-lucky self.

When my sister came here, I knew her. I finally had a sister, and now she's gone. I miss that.

I hope and pray that they get everyone that's involved in this and they don't ever get out to hurt another human being.

We're grateful, but we want answers. Five people is a lot of people to kill. A lot of people with loud voices.

Medical professionals are as skilled and as dedicated as any, but they operate within a fragmented system that has not progressed as far as we have in aviation.

Pilots learn to use human skills to communicate information and make decisions collectively, which creates a shared sense of responsibility among the team for better outcomes.