I am not aware of any warnings or notifications in advance of September 11 concerning specific security threats to any of our airlines.

[As part of National Preparedness Month, the U.S. Department of Homeland Security (DHS) and the American Red Cross (ARC) have developed a significant amount of information for the public, including daily tips to help people get started preparing today.] The devastation and tragic loss of life caused by Hurricane Katrina earlier this week reinforce the urgency of our coalition's work, ... We urge all Americans to take some simple steps to prepare for emergencies, including getting an emergency supply kit, making a family emergency plan and learning more about how to respond to emergencies that could affect your area.

We saw that the industry was very slow in adopting increased security measures.

Security hurts more than it helps.

We face an extraordinary threat to our national security and physical safety of the American people of a character that, at least in my lifetime, we have never faced before,

It is critical to articulate the business benefits for security in hard dollar terms. This is a weak area for [security officers]. No one wants to say how much they lose, so it's tough to spell out the payoffs of better security.