has done everything he said he was going to do. In fact, he financed an expansion.

EMA has been the leading source of knowledge within the IT Service Management industry for several years. We both have developed proven educational and consulting products to ensure successful alignment of business practices with IT practices.

Were helping build capability and capacity in the new Iraqi Navy,

You can just bet that's going to happen again this go around,

We don't know, we won't know for several months, how much this will cost us,

There are ten or twenty basic truths, and life is the process of discovering them over and over and over.