Harold feels the company needed to set up an escrow reserve with a local roofing company to cover the normal percentage of defective roof warranties they issued while they were in Jackson.

The company had virtually shut down operations in Jackson by that time. They were no longer sending payroll and wouldn't pay Harold. We discovered that they were treating Harold as a self-employed person, although he was working for them from 8 a.m. to sometimes midnight. They didn't take federal taxes or Social Security taxes out of his check or pay their share of Social Security tax for him. And he was not covered under workers compensation. We don't think that was right.

The discussions between the company and the unions and GM are active and vibrant, and I'm not going to comment further on them. The debtors will do the appropriate thing next Friday.

If you can run the company a bit more collaboratively, you get a better result, because you have more bandwidth and checking and balancing going on.

You don't need to have a 100-person company to develop that idea.

If it's on the label, it says the company went the extra mile to prove the product does what they say it will do. That should provide users with an added level of confidence.