Good habits are as addictive as bad habits, and a lot more rewarding

You can't buy a good reputation; you must earn it.

Good intentions aren't enough. People have good intentions when they set a goal to do something, but then they miss a deadline or other milestone.

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

When you're fired, you're rejected. It's as simple as that.

If you have integrity, nothing else matters. If you don't have integrity, nothing else matters.