From the consumer's angle, I find it difficult to see the reason for outrage. I don't see this as a massive threat to the principle of open access. Tiered pricing is probably the only way to make this fair.

In terms of negotiating leverage, I think there's been a slight shift toward more bargaining power for Vodafone.

I put in the work and wanted it so badly but this guy is the best for a reason. He is such a complete player ... maybe I'll just punch him or something, I don't know.

We've found most of the people, they like the fact we're giving them a reason why we're building this house well. People like that we're actually conscientious.

Reliability is the main reason we do business with AT&T. Our business operations rely heavily on e-mail, as most businesses do today, and we need a provider we can count on. In addition, our Web site is a key way of keeping in touch with our 700,000 members. After doing business with others in the past, we can really appreciate the value of AT&T.

If it's frozen when you start, then it's kind of hard.