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From day one, we will focus on the service levels and improving customer service. We're fully aware we're charging people to go on the road. So, we see it as quite important for us to keep the road in good shape.


Stephen Allen

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I'm in the middle of the road, it seems vague of unclear way, of where I'm going but no matter what ...
HLONIM They stand uncertainly underneath immense skies, and everything about them is drowned.
JACK KEROUAC I heard the Denver and Rio Grande locomotives howling off in to the mountains. I wanted to pursue my...
JACK KEROUAC I read my copy of On the Road and dug the scenery whizzing past. On the Road is a semi-autobiographi...
CORY DOCTOROW As we work to restore our margins and profitability to historical levels, we are keeping our focus o...
BOB ROSSITER The whole town had instantly gone to bed; the only noise now was barking dogs. How could I ever slee...
JACK KEROUAC I ate apple pie and ice cream—it was getting better as I got deeper into Iowa, the pie bigger, the...
JACK KEROUAC Somewhere along the line, the pearl would be handed to me.
JACK KEROUAC We need the confidence to go on the road, and we haven't been winning on the road. For us, it's a go...
SVETLANA ABROSIMOVA I turn and kick with the first one and feel myself being lifted and thrown towards the beach. It's l...
MARK SMITH We just had to keep fighting through and do what we were doing. It was just a great game, it's a goo...
CALVIN RICE This will improve customer service. Many Web sites make you go several levels down to get any servic...
MARC BELZBERG We need to get the word out that we want people to watch this on TV. We need to reduce the burden on...
SCOTT SIMMS What's Your Road, Man?
JACK KEROUAC We all grew up, those of us who took On the Road to heart. We came to cringe a little at our ...
SARAH VOWELL Yes, I do [feel that the University has dealt with this situation well]. All eight of our buses are ...
WILLIAM BENNETT It needed to happen sooner or later, and it was important for us to win three in a row now and take ...
CHRIS REITSMA We really want to concentrate on customer service. In New York the restaurants are very customer ser...
JANINE DRAY It was a big comeback win for us. To be on the road, it was good to come back and keep our heads abo...
LORI ALEXANDER I think it's remarkable for a team to go on the road at Hudson and then go on the road at Mayfield a...
JASON HALL We believe the service measures addressed in this Colorado quality of service settlement cover many ...
FRED STOFFEL It was emotional in the beginning (and) a few tears were shed. We knew ... this isn't the end of the...
DAN O'DELL We've got a good mentality when we play on the road. It's never easy to come in to Crew Stadium and ...
DAVE SARACHAN We were grateful that the city allowed us to be there so we always wanted to keep it nice and keep i...
DEBRA SILVA We usually watch the traffic as it grows on the roadway. When you are tripping 14,000 cars a day you...
DAVE MCKAY We're expanding our branches in the Florida market, going to full banking centers to focus on custom...
DIANE WAGNER Rather than standing defiant screaming to the winds to bring the storm,
be focused, grateful f...
TOM ALTHOUSE Non avevo niente da offrire a nessuno tranne la mia confusione.
JACK KEROUAC That's quite small when compared to the number of people in Arizona on a social service basis. We wi...
JEANINE L'ECUYER We have played pretty good on the road, and Coach always tells us that champions have to win on the ...
ALLEGGRIE GUINN I like to open for a band as it brings on sort of a challenge and it makes things more interesting. ...
KELLY JONES There's a lot to be said for the motivational effects of the partnership bonus on levels of customer...
LEIGH SPARKS Research on the Internet, research what people say about the vintage stores, look online to see if c...
KAREN ELSON We are pleased to be recognized for our success in this market. Our service parts inventory planning...
BOB SALVUCCI [The guys] are all well aware that we are nowhere near .500. It feels great to get a win and I think...
CHRIS DEVINE We certainly want to provide the service that we've always been able to provide, and definitely impr...
BRYAN BRADFORD It's always tough to win on the road. For the first time this year we were down at halftime. For a t...
DON TRENTHAM We provide the things people want and need from a library. We strive to provide quality customer ser...
BETH HANSEN I always said we were one good road trip from being with everybody.
OMAR MINAYA A customer service person is usually expected to focus on a specific customer, a specific question, ...
MARK LEVITT People who concentrate on giving good service always get more personal satisfaction as well as bette...
PATRICIA FRIPP Great teams have to win on the road. So we have to get some wins on the road and get on a roll. We n...
DRAKE REED The benefit [from this deployment] was in improving customer service by making sure equipment was wh...
GEOFF BARRACLOUGH We love what we do. The entertainment business is about creating relationships. We're building it on...
LAURIE HODGES We will continue to reduce costs by improving efficiency in all our operational and business process...
E. POTTER When we teach ourselves and our children discipline, we are teaching them and ourselves how to suffe...
M. SCOTT PECK There's a reason why people go to stores. It's for good old-fashioned customer service that involves...
HARRY FRIEDMAN In addition to providing better protection for the automobiles, having a dedicated roll-on/roll off ...
VIC ANGOCO The lesson is this: When the road gets dark and all hope seems lost, there's nothing to do but keep ...
SARAH ARTHUR Rosemary Clooney took all of us on the road. We were the first American idols.
TONY BENNETT If we were to pursue the matter, it is very likely the customer would get a visit from the law enfor...
ENOLA RICE This is a good road win for us. But it was indicative of how we have played on the road - really goo...
BOB BURTON We fully support David's decision not to compete in the time trial. It's important he gives himself ...
FRANK CAMPBELL Customer satisfaction is the most important service we can provide to our community.
SANDY PRINCE To be recognized by our residents as the best in the industry for fulfilling customer service needs ...
ADAM FORD We did not mind driving it when people were working on the road, but no ones worked on it for about ...
JOE REYNOLDS Knowing we can go out on the road and play in a hostile environment like this and play to the end .....
PHIL ANDERSON This company has made substantial progress in the last few years in controlling costs and improving ...
JACK STAHL I found a lot of other people who were interested in creating a greater tennis presence in Hamilton ...
HELEN MOSER PETERSEN I hope we can keep this up and carry it on the good road ahead.
BRIAN ANDERSON We were after the kids and got on the kids about the way they played the night before. We weren't re...
DON CAHOON Yeah, we were the kind of people who took service trips on spring break.
JACEK PRUSKI We made sure we had enough volunteer operators on hand so no one ever had to wait on hold after hitt...
DOUG YOUNG What will happen if we go to 0 day?
...

Everything has been wipe out from the techno...
DEYTH BANGER Fortunately, we were out on the road and we could do something meaningful. It's just what they belie...
CORAN CAPSHAW The ongoing dot.com market correction is far from having a negative effect on online retailing as a ...
KATE DELHAGEN He ran a good race, but with Bellamy Road in the race it changed the whole thinking process. We were...
BOB BAFFERT Every day I went to the ballpark in Yankee Stadium as well as on the road people were on my back. Th...
ROGER MARIS Historically we haven't done well on that road trip. It will be a tough road trip for us and we just...
BILL WOMACK We are confident that our continued focus on improving key metrics such as the amount of transaction...
HAMED SHAHBAZI Impact is one more example of the value the Postal Service places on this important customer. As we ...
ANITA BIZZOTTO Digital cable, Road Runner (Internet service) and our digital phone prices will remain the same. Six...
DAN BALLISTER The way we look at it is choice is good for the customer. We just continue to provide our excellent ...
KATHRYN GALLAGHER We were just coming from the road where it forked. A car hit the telephone pole and caught on fire.
CARL CRAMER Our New York customers are among the most demanding and tech savvy in the nation and, while other wi...
CHARLES HAND The most important service to others is service to those who are not like yourself.
J. IRWIN MILLER As long as we are improving, and each game we have something positive to work on, the record will ju...
BRANDY FRAZIER The sales people can spend 100 percent of their time with customers on the sales floor. This system ...
DEBORAH WEINSWIG We started really well. Playing on the road isn't easy and getting a good start is so important and ...
CURT FREDRICKSON Let us go singing as far as we go: the road will be less tedious.
VIRGIL We're just taking that as a challenge and just keep going. Coach Meyer must see something in us that...
MARKUS MANSON Maybe memories should be left the way they are.
MELINA MARCHETTA The landscape started hard, sharp black mountains over my shoulder and thirsty young saguaros huggin...
LAURIE PEREZ Galatea Dunkel was a tenacious loser.
JACK KEROUAC ...and I realized no matter what you do it’s bound to be a waste of time in the end so you might a...
JACK KEROUAC The carburetor malfunctioned, causing the engine to flood and essentially shut off on every restart,...
JOHNNY MILLER The carburetor malfunctioned, causing the engine to flood and essentially shut off on every restart....
JOHNNY MILLER If the United States government is not serving the interests of the people, then it is because the p...
DWIGHT W. HAYES We stopped doing the little things for a few minutes, and it kind of turned on us. It was a real roa...
JOEL BOUCHARD It is not enough to give the customer excellent service. You must subtly make him aware of the great...
SOURCE UNKNOWN It was good for us to take the 100 plus lead and we will wait till tea on fourth day to see how thin...
JAMES ANDERSON It was good for us to take the 100 plus lead and we will wait till tea on fourth day to see how thin...
JAMES ANDERSON (CRICKET PLAYER) We suffered from poor customer service for far too long. Basically we require people to come down to...
JAMES BIXLER We have been pretty steady on the road as well. This one was a little different because we were in V...
DANA FIEDLER We had reached the end of the road, ... Our feelings for one another were unchanged but they had inc...
PETER TOWNSEND In New York we had the lead and here we had the lead. We need to learn how to keep the lead and get ...
BRAD GUZAN When we came up the road, people were on both sides waving, clapping and crying. We were so well-rec...
CATHEY LEWIS This will be a good test for us. It will show we can play at home on the road and four games in seve...
JAKE BAUER And we figured if we were willing to drive 45 minutes for the service, there were probably a lot of ...
LORI ZIMMERMAN We are not going to sit back, even when we are on the road. We will keep doing what got us to the to...
SHALRIE JOSEPH

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ALLEN THOMPSON We've become the place where people come to meet. Because we are in the center of town, people will ...
ALLEN THOMPSON It has been very, very exciting. It has really grown.
ALLEN THOMPSON It was obviously a long day.
ALLEN TERRELL We struggled all week. We just couldn't quite get it going. We may have overlooked it a bit mentally...
ALLEN TERRELL I never really know what is good or not, how much you win by. If you win by one, five, 10, 20, we're...
ALLEN TERRELL We just played real solid from one through five. When we've got all five guys playing well at one to...
ALLEN TERRELL We've been waiting all year for someone to step up and grab hold of that fifth spot, and he's obviou...
ALLEN TERRELL I think [the struggles] helped him see the mind-set he needed to see through the changes he was maki...
ALLEN TERRELL We're a heck of a team, too.
ALLEN TERRELL See?" I crowed. "I know what I'm doing. Two weeks, tops, and you'll be begging to dip your fries in ...
ELISE ALLEN Do you think the universe fights for souls to be together?
Some things are too strange and str...
EMERY ALLEN