Faster adoption will come when people can't get the music for free.

The adoption curve will be fast because it's not something that has to be explained, ... People get it pretty quickly.

At the end of the day, [the services] need to be convenient and reliable.

It's an enormous task and great cost to brand directly to the consumer.

Inside the enterprise we are still seeing a slow adoption of Web services and XML technologies, which will inhibit the uptake of Web 2.0 for real, mission-critical applications.

We are hoping he will be back for the finals Sunday.