Every terminal we send out now has audio guidance capabilities. The only ones in which the software actually supports this is the U.S., but all countries are capable of talking.

Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch makes a profound difference.

Software is a great combination between artistry and engineering. When you finally get done and get to appreciate what you have done it is like a part of yourself that you've put together. I think a lot of the people here feel that way.

If you shoot an existing putting surface and put it into the software, you've essentially mapped that surface,

There has been a move away from best-of-breed CRM software vendors towards companies like SAP that offer complete suites integrating CRM with other enterprise applications.

We believe management wanted to reset the guidance bar as low as possible following four downward earnings revisions in the past six months.