Every morning, I'm sitting down, figuring out which stations have product and which don't, then dropping off loads to keep at least some gas at all of them.

Anyone can sell product by dropping their prices, but it does not breed loyalty.

We'd always be in the kitchen; it was a Saturday morning thing, just sitting there with a big bushel of hair, just praying you don't get burned. On Easter, she took her time and put some love into it.

One product can get you on the map but it doesn't necessarily keep you on the map.

It's the figuring out who it is.

Guys are figuring out their roles. My key role is not turning over the ball. When I come in the game and come out, we shouldn't be worse off than where we started.