Every clinical encounter is an opportunity to generate social capital. Even in situations where patient needs are complex or seemingly insurmountable, it is the empathy and goodwill which makes the difference.

They took on a seemingly insurmountable task,

We can make it happen but it does require a real sense of goodwill and a real sense of urgency and, above all, a sense of fundamental responsibility to the people here in Northern Ireland to provide them with the future they need,

I am extremely excited and appreciative of the opportunity to participate in a goodwill event like Operation Hardwood. With all that our troops are doing for us, I view this as a small way to give something back to them. The only thing I hope to get out of this experience is to see some joy in the soldiers' eyes.

We have developed our own approach towards rehabilitating people, involving psychological rehabilitation, social rehab within families and of our Religious Rehabilitation Group.

If it weren't for her, we'd be up to here in papers, as much paper as we generate.