Don't worry, be crappy. Revolutionary means you ship and then test... Lots of things made the first Mac in 1984 a piece of crap - but it was a revolutionary piece of crap.

Don't worry, be crappy. Revolutionary means you ship and then test... Lots of things made the first Mac in 1984 a piece of crap - but it was a revolutionary piece of crap.

Yes, but he's back again, ... As a company grows larger and larger it will have to bring in different types of managers.

Forget about layers, content on demand, and movies, ... Right now, people cannot understand [why they cannot get service]. If you fix this problem, you're 90 percent of the way there.

I think the crisis part is over. Certainly, we still have a lot of hard work to do.

If you provide enough value, then you earn the right to promote your company in order to recruit new customers. The key is to always provide value.