Customers of application vendors are the most supine and forgiving.

We have all made mistakes in our lives that we wish we could go back and change. We can't change what has already been done, but we can own up to our mistakes, apologize, and prove to everyone that we have learned from it and that we deserve another chance to show we are better

When we forgive, the slave we free is ourselves.

Forgiving is not easy when you're still hurting.

We are supposed to forgive everyone; everyone includes ourselves.

How does one know if she has forgiven? You tend to feel sorrow over the circumstance instead of rage, you tend to feel sorry for the person rather than angry with him. You tend to have nothing left to say about it all.