Customer service is at the top of his list, after security.

We will not be protected until every family has protected itself, has equipped itself with a disaster kit and a plan.

We understand it's extremely important to be thorough in the analysis. The department is still carefully analyzing all the factors involved.

Ready Kids is a tool for parents and teachers to use to be able to speak to their students and children about how to be prepared for any type of disaster.

FEMA will not have this preparedness burden on it anymore,

we are not going to ask you who you are or what you are because our priority is to save lives.