Customer data may have been compromised as a third-party unrelated to Bank of America. As standard procedure, if we see misuse, or the potential for misuse, we do not only notify the customer but block the card.

Betty Riess

Related Quotes

We have notified some card customers that their information may have been compromised.

— Betty Riess

We are in the process of notifying some customers.

— Betty Riess

It's standard procedure to do this if we see misuse or potential misuse of a customer's card. We can block them and reissue new cards.

— Betty Riess

There are always people out there looking to get around fraud measures. So we'll continue to work to stay ahead of the fraudsters.

— Betty Riess

FraudPeopleWork

Merchants decide how much to place on hold for authorizations and the issuing bank makes a decision on how long to place the hold,

— Betty Riess