Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying process.


Marc Ostrofsky

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CRM Magazine is proud to present the 2005 CRM Leader Awards to the companies and individuals who are...
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It's a benefit (employees) couldn't get on their own because they are an employee of this (bank) cus...
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We still need to own the relationship with the customer, but we don't have the [organizational] band...
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During the first four years of justices' tenure, their voting behavior correlates at a rather high l...
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Quality control is vitally important to us. By handling everything but the manufacturing process, we...
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Great salespeople are relationship builders who provide value and help their customers win.
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Online trading represents a radical change in the relationship between brokerages and their customer...
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We have a relationship with our customer, and that relationship translates into sales.
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Most of the software ideas of the late '90s which people tried and failed on--customer relationship ...
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We have seen two factors drive customers to SAP for their CRM requirements.
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In the old days in France, they had beheadings of people who commit heinous crimes, ... Nevada Newsm...
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The relationship between companies and customers is based on value, and their bond is added value.
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Here lies the sweet spot for financial services firms to grow a mass-market wealth management busine...
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When two people in an intimate-couple relationship look at their interactions as opportunities to le...
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HP customers benefit because the roadmap simplifies their transition from point asset management and...
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You carry every relationship in your head and heart. Your friends carry every relationship in their ...
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Because of its strong relationship with some of the carriers, as well as a relationship with Microso...
BERN ELLIOT
We value our longstanding relationship with Boeing and we work hard every day to earn its trust. Our...
JOE MARENGI
If you believe in the industry-vendor relationship, vendors should mirror their customers. Consolida...
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People aren't defined by their relationship. The whole point is being true to yourself and not l...
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Not only are there enormous training and customer service benefits, but it also can assist banks in ...
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Real-time collaboration is the hot button of the future. It's being built into sales force automatio...
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Our relationship with MP4 demonstrates GE's continued commitment to personalized healthcare by provi...
VISHAL WANCHOO
Fears and expectations that date back to earlier experiences of dependency, but that didn't arise du...
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CRM solutions that support knowledge work as well as process work represent the last mile for organi...
BRUCE CLEVELAND
Companies need to start with the existing customer experience on their systems and build back the to...
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With most customers, we have a relationship that started that way. Every financial services company,...
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By purchasing Siebel, Oracle has acquired an additional 3.4 million CRM (Customer Resource Managemen...
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We value our partnership with Heartland Payment Systems and are pleased to continue the relationship...
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B&W has a long history of working with Kansas City Power & Light. We value that relationship, apprec...
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Environmentalists have a very conflicted relationship with their cars.
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Our channel partners are critical to our success, and we are committed to providing them with the pr...
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GE has strong partnerships and customer relationships in Thailand, like the one we enjoy with RGCO. ...
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Business is all about the customer: what the customer wants and what they get. Generally, every cust...
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We want a marriage with our customers, not a relationship.
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We have learned by now, or should have, that the best-intended designers of aid programs can make gh...
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There are more programs in place today to help low-income customers and customers facing hardships p...
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We need to invest a great deal in the effort to re-establish the proximity of our relationship with ...
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Washington State has a strong tradition of a positive relationship - positive working relationship b...
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My entire relationship was defined at the perfume counter. I was buying Obsession for him and he was...
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Every relationship must have a starting point so that past errors may remain in the past.
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Every relationship I've been in becomes long-distance because of work. It's never worked out...
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Trade frictions arise even among the closest of partners. In a mature international relationship, th...
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We are delighted to be recognized by HP for this Achiever's Award. Our partnership with HP helps com...
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When you make a commitment to a relationship, you invest your attention and energy in it more profo...
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...their relationship was a point of near-constant discussion in Night Vale, all of their imperfecti...
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But they need to improve their relationship with Motorola for this product to succeed.
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I have a much wider, freer view about spirituality. I feel that people need to pursue it on their ow...
PETER JURASIK
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CHARLES LAMBERT
They appeared to have a business relationship, but we're not sure what their relationship was outsid...
DWIGHT MITCHELL
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STEVEN BYESS
No matter how intimate of a relationship or closeness you have with another person, you will never k...
THEE AMAZING GRACE
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You have parties going on all the time. You have members, when they are thrown in their honor in eff...
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A lot of things were happening with our customers. Our business, performance management, becomes a c...
BILL LEAVY
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OLIVIA COLMAN
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NANDO PELUSI
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integral point of the relationship.
BLAKE IRVING
We are hoping that people will return the books and/or money. We are willing to work with the custom...
DEB BEISELL
Today we're at the beginning (of the genre) but there's a great opportunity for independent filmmake...
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DICK GEORGE
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This was the first step to putting their relationship back together.
LAURA NICHOLS
During the vehicle buying process, consumers tell us they put a lot of research into the car or truc...
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We're creating constant interaction so customers can have their payment, shopping and loyalty inform...
BOB WESLEY
Everyone talks about building a relationship with your customer. I think you build one with your emp...
ANGELA AHRENDTS
The motive for the killing is suspected stem from problems in their relationship.
JAY NAICKER
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ALAN BARATZ
ASUM hosts the Student Showcase every year in order for unique academic programs in the UM system to...
MEARA SMITH
CERT didn't share the virus sample with developers of anti-virus programs to allow them to provide t...
DENIS ZENKIN
No friend have I. I must live by myself alone; but I know well that God is nearer to me than others ...
LUDWIG VAN BEETHOVEN
What woman would not appreciate a God who becomes her attorney, assumes her case, requires no fee, a...
T.D. JAKES
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DAMIEN VERNET
They have 25 million customers, we have 5 million customers. We want to go directly after their cust...
ROBERT PRICE
Their relationship is over. Jude is moving on,
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I have to have a daily, vibrant relationship with Jesus in order to survive that process toward heal...
BETH MOORE
I think labels have been used alot during this election process to divide people, and at this point ...
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My next record I really just want it to be a collection of great songs, classic songs in a way.
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I thinks it really interesting how they throw the world music samples in there. I often wonder what ...
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I don't really have anything against Will Young or Gareth Gates.
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I mean whatever I do it's important that I put my stamp on it and keep it in my world, whether I...
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That's the way I work and one day I won't have the energy to do it, so I think it's alwa...
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As soon as one project is finished I like to go straight on to something else.
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The weird thing was that Soft Cell was supposed to have come and gone before I started the album.
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Knowing what I knew about Russia, as much as I loved the music and was fascinated by the songs and t...
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Russia can be quite a dangerous place sometimes, but I never think about it.
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That's what I like to do, I like to make songs.
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For me it always comes down to what is a good song and I'm very old fashioned in the way that I ...
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I don't enjoy being a celebrity, I don't want any part of that or any part of that fame for ...
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These days i tend to use one project I do as a kind of offshoot to the next.
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Russians have a new freedom, but as long as they don't express that freedom on a public platform...
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We just kind saw the images and knew the cliches, so to have the opportunity to go there and learn s...
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As long as ugly people are not on TV, you should only ever have interesting people on TV.
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The way the business things work in Russia is you have to meet people, you have to go through a cert...
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It's a shame in a way that people come and go with one album.
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Once you understand that everybody's going to get connected, a lot of things follow from that. I...
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I'm quite bullish. We're coming up on year 15 of a flat stock market. Historically that'...
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We don't design by calculator or by demographics or anything like that. We really are a group of...
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I have a lot of tattoos. My first tattoo I had when I was a teenager was just a little heart. I am v...
MARC JACOBS
Where I grew up, we had the three TV networks, maybe two radio stations, no cable TV. We still had a...
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But history is neither watchmaking nor cabinet construction. It is an endeavor toward better underst...
MARC BLOCH
It's sometimes said that I'm rebellious and I do things to push people's buttons, but I ...
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My grandmother was amazing. She completely believed in me and was very encouraging. She would go to ...
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I've never been a business person, nor have I ever pretended to understand the first thing about...
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There are also always those burnt, hard kernels at the bottom that don't pop. You know why they ...
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Entrepreneurs say in an economic boom it's actually hard to build a company because everybody...
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When you have a system that increases border security funding by about 300 percent, and it only incr...
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While I never served in uniform, I fully understand the great service and sacrifice that our brave m...
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I grew up in England, went to a nice public school, then didn't want to go to university, so I t...
MARC KOSKA
The media has brainwashed the electorate to expect the government to do something. The best economic...
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The key thing is that you start every film from sort of a blank page, almost like you discover it li...
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These days, you have the option of staying home, blogging in your underwear, and not having your wor...
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When I am finishing a picture, I hold some God-made object up to it
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When I judge art, I take my painting and put it next to a God made object like a tree or flower. If ...
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Television is an excellent system when one has nothing to lose, as is the case with a nomadic and ro...
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All colors are the friends of their neighbors and the lovers of their opposites.
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In our lives there is a simple colour, as on an artists palatte, which provides the meaning of life ...
MARC CHAGALL
The dignity of the artist lies in his duty of keeping awake the sense of wonder in the world. In thi...
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Having fun isn't hard when you've got a library card.
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It feels good to blame someone else, especially if they are smaller than you.
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Dominion does not mean domination. We hold dominion over animals only because of our powerful and ub...
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I don't want to sound too silly or pretentious about this, but, you know, I love being in Paris....
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Any opportunity to adorn oneself is human, and accessories are an easy way to do it.
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I adore the theater and I am a painter. I think the two are made for a marriage of love. I will give...
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There is something I feel when I animate something; you can never really understand the character yo...
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Throughout my career, when I was finished with the drawing for one film I would go up to the story d...
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I don't regret things, because I learn from mistakes. If needs be, I always make amends.
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Fame is addictive. Money is addictive. Attention is addictive. But golf is second to none.
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I think that standup has always been an acquired taste and there was always only a handful of perfor...
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There is so little time for us all, I need to be able to say what I want quickly and to as many peop...
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If you do what you love, you'll never work a day in your life.
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The only constant in the technology industry is change.
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Adaptability is key.
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Rosa Parks was the queen mother of a movement whose single act of heroism sparked the movement for f...
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I always remembered that when I saw people get married they got on a rocketship and went to Planet H...
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Grunge is a hippied romantic version of punk.
MARC JACOBS
If I create from the heart, nearly everything works; if from the head, almost nothing.
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To me, beauty and makeup and color is like the finishing touch on everything.
MARC JACOBS
The spread of computers and the Internet will put jobs in two categories. People who tell computers ...
MARC ANDREESSEN
To create well I have to be in a good mood, happy and cool.
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I made some salt and pepper shakers a while back and waited three years for them to come.
MARC NEWSON
Design schools are good, I guess, sometimes I visit schools, but they are very very limiting.
MARC NEWSON
Then I started to do furniture and interiors for a friend and just to get stuff in a magazine, and t...
MARC NEWSON
I've always listened to a lot of film music, actually.
MARC NEWSON
If I can feel freedom then I can create.
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I'm interested in youth culture and popular culture.
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Now I'm doing more snowboarding but I have to get back into surfing again.
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I never buy magazines, I never even buy books.
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You know like it has its own personality, its own character.
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If you see something that you feel is familiar it gives you an important kind of emotional connectio...
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Yeah, my dream would be to work for 6 months and then have 6 months to play, just snowboarding, surf...
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I was sort of open to do anything, I was free.
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I'd love to be approached to do ordinary things more.
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So if I want to buy a light in a shop and I don't find a light that I like, I think to myself wh...
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So if I design it and then go away, it's still living somewhere and it still exists by itself wi...
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I was much more interested in making things than in designing them.
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People kind of tend to mystify design and architecture by suggesting you need to train.
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You know that's history, that's why some people say that my stuff is retro, but I don't ...
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I think it's really important to design things with a kind of personality.
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If somebody asked me about my inspiration I would say that it's not the peopleand it's not t...
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My life style in a sense is kind of private.
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I have a lot of objects in my space, little things, reminders, memories.
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There are as many jobs for younger Americans as there are for other Americans of every age group in ...
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The days when a car aficionado could repair his or her own car are long past, due primarily to the h...
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I don't know, but I always loved that image of a girl putting toenail polish on a guy - her boyf...
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Canada has made a strong commitment as a partner in the International Space Station and, like the ot...
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Blue is the male principle, stern and spiritual. Yellow the female principle, gentle, cheerful and s...
FRANZ MARC
I work in whatever medium likes me at the moment.
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Work isn't to make money; you work to justify life.
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The fingers must be educated, the thumb is born knowing.
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Great art picks up where nature ends.
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In our life there is a single color, as on an artist's palette, which provides the meaning of li...
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Fortunately, the DC Universe is full enough and replete enough with every kind of character that you...
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An awful lot of successful technology companies ended up being in a slightly different market than t...
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The mayor has got to work closely with a wide variety of people, his city council, state legislature...
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Art is nothing but the expression of our dream; the more we surrender to it the closer we get to the...
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Today's leading real-world retailer, Wal-Mart, uses software to power its logistics and distribu...
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You can go to Graff and buy a diamond that's flawless. You aren't going to be able to buy th...
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When I was a bit older I had all of the George Carlin records, all of the Steve Martin records, all ...
MARC MARON
At that time, the people that were in the animated film business were mostly guys who were unsuccess...
MARC DAVIS
Presentation skills are key. People who work for you represent your brand. You want them to present ...
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The future of communicating with customers rests in engaging with them through every possible channe...
MARC BENIOFF
Everyone is a little bitter. We're born bitter. The personality itself is really just a very complex...
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Many animals experience pain, anxiety and suffering, physically and psychologically, when they are h...
MARC BEKOFF
The joke about SAP has always been, it's making '50s German manufacturing methodology, imple...
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Although other animals may be different from us, this does not make them LESS than us
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The one thing that's always very safe to say with 'Arrow' is never make assumptions.
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Be strong and follow your own convictions. You can't assume there is a lot of time to do what yo...
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I love the idea of a beautiful neighborhood that represents the very best of American values, but al...
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Awkwardness gives me great comfort. I've never been cool, but I've felt cool. I've been ...
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If the Net becomes the center of the universe, which is what seems to be happening, then the dizzyin...
MARC ANDREESSEN
Only love interests me, and I am only in contact with things that revolve around love.
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If you want an MMO, there are plenty out there. The difference with a single player game is that in ...
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The first 'Half-Life' movie treatment pitched to us climaxed with a tearful reunion between ...
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Sitting on the House Armed Services Committee is a great responsibility and an opportunity to repres...
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As a member of the House Armed Services Committee and the Congressional Joint Strike Fighter Caucus,...
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People tend to think of the web as a way to get information or perhaps as a place to carry out ecomm...
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Apparently, if you live until 75, you'll have spent 25 years in bed, so it makes sense to have a...
MARC WARREN
Well, I never studied design and I went to art school to study art, you know, sculpture and things l...
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The trade-off between speed and image quality is a key constraint of first-person action games, and ...
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The nice thing about 'Arrow' is we never say never on the show. Hopefully the show will have...
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One of things we say on 'Arrow' is, 'The only constant is evolution.'
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When I am finishing a picture, I hold some God-made object up to it - a rock, a flower, the branch o...
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When I started Netscape I was brand new out of college and all the aspects of building a business, l...
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But to me, to be original is to be yourself.
MARC NEWSON
If you can just be yourself, then you have to be original because there's no one like you.
MARC NEWSON
But in another, I think a woman's going to go into a shop to find a coat or a jacket and I just ...
MARC JACOBS
If someone asks me what cloud computing is, I try not to get bogged down with definitions. I tell th...
MARC BENIOFF
In 2000, when my partner Ben Horowitz was CEO of the first cloud computing company, Loudcloud, the c...
MARC ANDREESSEN
I don't waste time being depressed.
MARC ANDREESSEN
I read a newspaper article in May 1984 which predicted that syringes would one day be a major cause ...
MARC KOSKA
Life is short, wear tropical shirts.
MARC LAMPE
I'd love to work with Sir Anthony Hopkins, but if that doesn't happen, I'd sneak on to a...
MARC WARREN
The red carpet doesn't interest me. I think people become all the same; it's like everyone p...
MARC JACOBS
It's a magpie aesthetic: If something is hideous, that's interesting. It's kind of the s...
MARC JACOBS
Nokia and Research in Motion needed a modern operating system. They could have bought Palm or Androi...
MARC ANDREESSEN
I think I'm good at looking moody. I'm not much good at analysing myself, but I tend to fit ...
MARC WARREN
Instead of continuing with his empty crusade against voter fraud, President Trump should urge his Re...
MARC VEASEY
In the economy of the cuckoo people that populate central banks, everything is possible. What you ha...
MARC FABER
I am the 'Cosmic Dancer' who dances his way out of the womb and into the tomb on 'Electr...
MARC BOLAN
I guess when I look over my shoulder at other designers, I feel like people are so definitive. It...
MARC JACOBS
In business, we say that people overestimate what you can do in a year and underestimate what you ca...
MARC BENIOFF
There will be certain points of time when everything collides together and reaches critical mass aro...
MARC ANDREESSEN
I think the crux of the matter was that if we were going to become partners in, for example, the Int...
MARC GARNEAU
When you see a fashion show, you see those seven minutes of what was six months of tedious work of, ...
MARC JACOBS
Over the next 10 years, I expect many more industries to be disrupted by software, with new world-be...
MARC ANDREESSEN
We stand ready to work together, where possible, in helping rebuild not only homes and businesses, b...
MARC MORIAL
It is clear that the photo ID requirement is not a solution to a problem but is instead a political ...
MARC VEASEY
And once you get instantaneous communication with everybody, you have economic activity that's f...
MARC ANDREESSEN
We must continue to have voting rights in the state, not to politicize this, but they must have a vo...
MARC MORIAL
I wouldn't be posting videos of me in drag or doing a remake of Zoolander's orange mocha fra...
MARC JACOBS