Companies keep telling me that retention of high-performance employees is a major motivation for their involvement. The younger generation of managers use socially responsible activities as an internal motivational tool.

More and more often I have donors who want to get their employees involved in building the schools and libraries they are supporting. From my point of view, I actually don't really want a bunch of white people doing labor in a developing country.

We're redoing the way that we assess employees' performance, and pay is tied to that system. And so we've decided to make some adjustments to the design that we have. That will cause us to change our training as well.

It is very clear from our financial performance that our employees remained focused on delivering results. Our core management and employee strength -- which has predominantly come from successful mergers over the years -- continues to drive industry-leading performance,

We've definitely got to go there and put in a better performance than we did the other week.

It will depend on a variety of things, including our ability to recruit talented employees, its performance overall and the continued growth of our business. Our hope is that this will grow to several hundred jobs. Lord knows there's space for it in the Wal-Mart facility.