Businesses should get away from doing business over the phone.

This investigation just kept mushrooming. We didn't think we had anywhere near all the credit card numbers that were used, but we knew at some point we had to draw a line and go with what we had.

Any time nonviolent offenders are sentenced to this kind of time, we feel we've done our job.

It's not a sexy business,

We have seen a recovery in subscriber additions and business momentum since RIM settled the patent litigation.

For the whole thing to go out, particularly for a satellite that's been in business for five years, this usually happens...after the launch of the satellite in the sort of break-in period. It's unusual.