business clarity on what new services could be introduced and how it could be introduced.

I don't know where it is, and I run the business.

...it is precisely because the world appears to us to be multiple, ambiguous, and paradoxical, that we must strive to speak and write clearly.

What we need is some clarity as to the direction of the business, and what the management commitments are in respect to company strategy and the financial performance attached to that.

You can't take it for granted because you might not be back. You have to cherish every moment of it.

In Berkeley, the crowd was really encroaching on the place where the skiers were supposed to land. So if you're one of those skiers, it looks like you're landing in a mass of people. It had to be really scary.