Brakes are typically neglected. It's one of the more important things when you're cruising down that steep hill.

This is a difficult course. When you get on those (ski) trails down there, they're rugged. There's a steep hill. You gotta kinda watch yourself that you don't come away with an injury.

When I do a service I like to go overboard. I make sure it's ready to go. That should be done every year. If people do that, their cart will last a long time.

The slope was so steep that when one person stumbled, they fell like dominoes.

one of the world's most neglected crises.

It was like walking into a factory that had been neglected for years.