Being in the consumer business helps us groom talent in areas like marketing, finance and logistics. We can benchmark our outsourcing business to our consumer business and its best practices.

The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles.

Our business model is primarily that of consulting, engineering, system integration, and managed services.

You cannot get into business for the fashion of it.

Western companies want access to Indian talent. That is why they outsource; that is why they come to India to set up base.

What is excellence? It is about going a little beyond what we expect from ourselves. Part of the need for excellence is imposed on us externally by our customers. Our competition keeps us on our toes, especially when it is global in nature.