Being flooded with information doesn't mean we have the right information or that we're in touch with the right people.

This is something we're very committed to, it's something that I think people are underestimating right now as they've seen some of the dot-com promises not come through. I think they're missing the fact that the basic technology is moving forward, the new platforms are here and this vision of the digital decade will be a reality.

Right now people are buying the devices and they don't have all the information. It's a huge problem.

They got the ball through the infield when they needed to and we hit the ball right at people with runners on.

We would be seeing about eight million people in our field offices when we're dealing with about six million right now.

If people have come back, if they don't have the right information, if we create problems up front that have to be solved later, it'll delay everything.