Be upfront, but don't be angry.

If you're not 100 per cent familiar with the territory, this can be a very good idea. An architect or a surveyor will know the industry, and be able to talk the same language as the builders. Even if it's 10 per cent of the total cost of the project, it can be money extremely well spent when it comes to securing your own peace of mind.

I wouldn't say we're angry, just frustrated. We're frustrated. We're looking for an answer.

I would be [angry] right now. Personally, if I played and got ready all offseason and in one game [was benched], it would be hard for me to say, 'Okay.' But he's handling it fine.

I'm angry for all the hurt ... more for you, the viewers ... African-American, all Americans,

The right word at the right time helps you make sense of the world. It helps, but sometimes not a lot.