Basically, the Web presents travel vendors with an opportunity to sell their product at a lower cost. If they can sell it at a lower cost, they can also pass on those savings to the consumer.

I believe there's a lot of great marketers out there who know how to package things. Are these goodies that you want and need to pay for. Or is it bells and whistles that you don't need?

Late at night is usually when airlines load new fares and discount existing ones.

When you're sick, do everything you can to avoid getting on a plane. I've boarded with what felt like the beginning of the flu, and landed hours later with a full-blown illness -- fever, chills, head pain.

That was the first opportunity to sit down and do forecasting about what the specific classes the child will take, look at the transcript and just get a nice early contact. It seemed to me to be pretty well attended. A lot of parents have now met with somebody from their school.

One of the reasons Rick and I wanted the opportunity was to work with really talented community members.