At this point, we feel very confident that this was not shipping damage. It's obvious that no crack is inconsequential in the business that we're in.

Staples no longer charges these shipping damage fees and hasn't done so since May 2002. The issue is solely about whether Staples must be registered to sell the shipping damage coverage as regulated by the state insurance code.

Even though we feel confident that the shipment did not originate from Tyson, there is no question that every participant in the industry is going to suffer from guilt from association.

But there's no point in saving something that we're not going to have a part of.

We feel confident it won't get through the next stages, and we'll be okay.

We've got to get to the point when we get a big lead, we feel confident and finish them off. We're not going to be a great team until we can do that.