At this pace, it's going to be a long time before we can bring competition to the market.

We are getting better the more we work on this. We realize we have a lot of work going on out there.

Most have service. There may be a straggler or two in there, but by and large we think we've got it licked.

We're working to extend the network in Manatee County. We're not sure exactly when it will be ready, but it will be soon.

We try to make people sticky by moving people onto the broadband platform and getting them into the bundles.

We became aware of the allegations some time last year and were notified by the Tampa Bay Reads board that the investigation was under way.